• News
• What we do
• Policy development
• Our funding
• Our Executive Board
• Award magazine
• Research
• Ensuring fair grades
• Research and innovation
• Reliable marking
• National research
• Research staff
• Recent reports
• Jobs at AQA
• Our structure

Quality Management

We operate a Quality Management System which is certificated for ISO9001.2008. Details of the scope covered are set out on the certificate.

Plain English

We are committed to improving the clarity and readability of all our written communication.

Child Protection Policy

An extract from our Child Protection Policy provides an introduction and overview to AQA's interactions with children and young people.

Customer Service Statement

We aim to offer schools and colleges an effective, responsive and supportive service. A Customer Service Statement has been published so centres know what they can expect from us.

Environmental Policy Statement

Our Environmental Policy Statement describes AQA's ongoing commitment to reducing the environmental impact of our activities and promoting best practice.

Equal Opportunities Policy

AQA is committed to the promotion of equal opportunities for all. Our Equal Opportunities Policy extends to the treatment of everyone with whom we interact: job applicants, employees, exam candidates, part-time fee-earning personnel and visitors.

Health and Safety Policy Statement

Our Health and Safety Policy describes AQA's ongoing commitment to protecting the health, safety and welfare of our employees and other persons who may be affected by our activities.